The issues we are experiencing are site crashing when people post and difficulty adding a reply to posts - it forces us to use full editor to reply vs simply hitting the reply button. Traffic and post count is significantly down since this change - almost like nobody can find our site anymore.
Has our page visit count fallen in your tracking since the change?
Can no longer use the post option, must use the "more reply options" and the forums have gotten quiet. An upgrade of the forum software and design would be nice as well. This site used to be very sticky for users and it has gotten awfully quiet lately. It is a solid forum with a dedicated user base, when they can get the forum to work.
I sent a note to their contact form and support email as well....
Judging by the traffic, I don't think they fixed it? People aren't getting the part where they have to preview ("more reply options" then click "Add Reply" to post)
Please let me know if there is anything critical you would like me to get to next in line.
Thanks
Brian
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Thyroid Disease Forum
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Since 2007
A forum community dedicated to support for thyroid related diseases Like Graves’ or Hashimotos’ Disease. Come join the discussion about surgery, treatment, donors, health, life styles, medication, and more!